Grumpelstiltskin’s Fiber Mill LLC Fiber Processing Policies
Grumpelstilskin's Fiber Mill LLC reserves the right to refuse / reject any fiber with excessive vegetative matter (VM) and will be returned or discarded at your expense and will be invoiced accordingly
Grumpelstilskin's Fiber Mill LLC WILL refuse all fiber showing any signs of insect infestation and will be returned or discarded at your expense and will be invoiced accordingly
Grumpelstilskin's Fiber Mill LLC adheres to the International Yarn Standards for yarn weight. We do ask for you to send in a sample (at least 6 inches) of your desired yarn weight for us to compare, not all fiber wants to conform, we may contact you asking if we can make a weight different than the original requested weight
Grumpelstilskin's Fiber Mill LLC will not be held responsible for any loss of fiber due to unforeseen circumstances, including but not limited to fire, theft, moth damage, water damage, etc.
It is to your benefit to sort and skirt your raw fiber to reduce the incoming weight and processing fees. There is weight loss during the process, dirt, dust, VM, undesirable and short fibers are discarded during the process.
Shipping instructions: please include in each batch a piece of paper with the batch ID you entered on the processing form, the animals name and approximate weight.
A 50% deposit of the cost to process your order is due with your fiber. A quote will be sent to you with this information on it before we process your order so you can plan to pay the total invoice.
The entire balance of the invoice for processing your fiber is due upon completion of your order unless other arrangements have been made with us.
After 30 days with no payment or arrangement, your fiber becomes the property of Grumpelstiltskin’s Fiber Mill, LLC.
All orders are custom and nonrefundable. Natural fibers do have inconsistencies and will not be totally free from VM if they were brought in with VM.
By sending fiber for processing, you agree to these terms and conditions.
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